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Training and Development | 2 |
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Bell, Chip R. | 1 |
Knick, Dennis | 1 |
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Journal Articles | 2 |
Opinion Papers | 2 |
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Bell, Chip R. – Training and Development, 1992
Trainers can use stories to entertain, inspire, and/or instruct. Stories should be structured around the context, the challenge or dilemma, and the climax. Techniques for story telling include dramatizing, describing, shifting roles, pausing, and using gestures. (SK)
Descriptors: Communication (Thought Transfer), Instructional Effectiveness, Story Telling, Trainers
Knick, Dennis – Training and Development, 1993
Explains ways to resolve training session conflicts in four contexts: supervisor/employee teams, trainee interaction during breaks, group work, and trainer/trainee interaction. (SK)
Descriptors: Conflict, Conflict Resolution, Group Dynamics, Instructional Effectiveness