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Rothenberg, Richard G.; Drye, Tom R. – Training and Development, 1991
Lessons learned by two neophyte trainers in a corporate quality improvement program include (1) the importance of team training; (2) training across levels, mixing different departments and responsibilities; and (3) concreteness and small group instruction. (SK)
Descriptors: Corporate Education, Job Performance, Quality Control, Trainers
Caudron, Shari – Training and Development, 1999
Discusses the need for trainers to evaluate the training requests they receive to determine whether they are appropriate for the situation. Suggests how trainers can prepare themselves for roles as performance consultants. (JOW)
Descriptors: Adult Education, Career Change, Consultants, Job Performance
