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Geiger-DuMond, Adrianne H.; Boyle, Susan K. – Training and Development, 1995
The process used by Douglas Aircraft in implementing their mentoring program identified the following success factors: (1) identify high-performance employees; (2) introduce them to the mentoring process; (3) match high performers with executives; and (4) have the mentor and mentoree determine goals for the relationship. (JOW)
Descriptors: Adults, Management Development, Mentors, Organizational Climate
Cooper, Robert K. – Training and Development, 1997
Studies show that emotional intelligence underpins many of the best decisions, most dynamic organizations, and most satisfying and successful lives. Attention to emotions has been shown to save time, expand opportunities, and focus energy for better results. (JOW)
Descriptors: Adults, Emotional Intelligence, Interpersonal Competence, Management Development