It makes no sense to identify essential leadership capabilities unless one knows the business context in which these leaders will be expected to excel. A model for designing the competencies includes summarizing business objectives, identifying anticipated challenges, specifying assumptions, determining implications, and troubleshooting the…

Diversity implies differences in people based on their identifications with various groups and is also a process of acknowledging differences through action. Those organizations that have welcomed diversity are more productive and have a competitive advantage. Diversity training can be awareness based (cognitive) or skill based (behavioral). (JOW)

A 10-step model of techniques for developing effective teams encompasses credibility, ventilation of issues, orientation, group process, group goals, facilitation, intragroup procedures, intergroup processes, different roles for trainers, and setting groups free to function on their own. (JOW)

This special report of the reorganization of work looks at approaches to organizational renewal that are challenging the notion of the hierarchy as the only form that works. Looks at models for organizing work presented by Gary Rummler, D. Quinn Mills, and Marvin Weisbord and a blueprint for creating common futures with large groups of people.…