Discusses the lifecycle of an organization from start-up through growth, maturity, decline, and, finally, closing. Suggests strategic performance facilitation as a way to involve workers in the process of collecting information and providing solutions. (JOW)

Managers can foster employee career development by recognizing "coachable moments": when employees demonstrate new interests, seek feedback, experience poor job fit, or are thinking about change. Managers can verbalize support and mobilize employees by suggesting concrete steps. (SK)

Defines high performance work organizations, summarizes research findings on their effectiveness, and describes examples in the auto, steel, apparel, airline, and computer industries. (SK)

Total Quality Management is not a fad. Human resource development must be aligned with the culture of continuous improvement to make it work. Changes may be necessary in hiring, promotion, and performance appraisal. (SK)

Trends shaping the workplace are increased skill requirements; more educated, diverse work force; continued corporate restructuring; change in size and composition of training departments; instructional technology advances; new training delivery methods; focus on performance improvement; integrated high-performance work systems; companies becoming…