The Team Effectiveness Inventory enables work teams to assess themselves in five areas: team mission, goal achievement, empowerment, open communication, and positive roles and norms. (JOW)

The fundamental problem in leadership development is the huge disparity between what is being spent and the return on that investment. Remedies include clarifying desired outcomes, putting leadership development in an organizational context, beginning with results, linking competencies to results, transforming leadership development into a…

It makes no sense to identify essential leadership capabilities unless one knows the business context in which these leaders will be expected to excel. A model for designing the competencies includes summarizing business objectives, identifying anticipated challenges, specifying assumptions, determining implications, and troubleshooting the…

The conflict between family and work is not going to go away by itself. Many companies offer programs, benefits, and services that support workers and their families. Tracking results of the programs on such issues as productivity, turnover, absenteeism, and tardiness will help organizations modify or supplement their training and education…