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Abernathy, Donna J. – Training and Development, 1999
Discusses Donald J. Kirkpatrick's Level 4 evaluation model and how and whether to measure the value of training today. Suggests that a balanced view is needed to measure hard- and soft-skill performance gauges, tangible and intangible benefits, and long- and short-term results. (JOW)
Descriptors: Adult Education, Educational Benefits, Evaluation Methods, Models