Executive education programs should be redesigned to stress problem-solving and process-management skills geared to the overall organization. Shifting priorities, altering content, and changing the delivery system would benefit all and provide a lasting skill--learning how to learn. (JOW)

Offers nine practical suggestions for instructional presentations: build a sense of partnership, ask rhetorical questions, be spontaneous, use a conversational tone, control tone of voice, involve listener through gesture, be creative, be relevant, and achieve clarity. (JOW)

The way adults learn best often is not the way trainers teach. Many trainers are not grounded in adult learning principles. The most memorable and transformational learning occurs through personal experience and mentoring. (Author/JOW)