The authors discuss how training managers can deal with functional illiteracy among their worksite students. Recommendations include (1) understand the reading process, (2) use directed reading activity, (3) determine reading level of materials and trainees, and (4) investigate alternative materials. (CH)

The chief executive officer of Xerox demonstrates how his company uses education and training to improve quality and productivity in the work force. Leadership and the quest for quality in human resource development are illustrated. (SK)

Updates a 1986 study of the human resource development function in Fortune 500 companies. Data suggest that for American industry to remain competitive, it must (1) respond to global opportunities; (2) manage the impact of technological development; (3) produce more without an increase in resources; and (4) develop a results-oriented perspective.…

Presents the proposals to improve workforce preparation from the report "America's Choice": (1) require attainment of high national standards of educational performance; (2) create learning environment that ensures this attainment; (3) establish professional certifications for non-college bound persons; (4) have employers allocate 1 percent of…