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Sheppeck, Michael A.; Cohen, Stephen L. – Training and Development Journal, 1985
Various types of human resource accounting systems are described and analyzed: asset models, expense models, the utility formula, cost/benefit analysis, and a comprehensive program design. Steps in this last design (e.g., review all jobs in the organization, analyze training needs for targeted jobs, determine training programs that have the…
Descriptors: Cost Effectiveness, Educational Needs, Job Performance, Models
Stein, David S. – Training and Development Journal, 1981
Explains how to design training programs in which the trainer and the work group collaborate on designing a program that produces agreed-upon behavioral changes in employee performance. The modified critical incident technique is a diagnostic tool which provides information concerning the cost effectiveness of education and training programs. (CT)
Descriptors: Behavior Change, Cost Effectiveness, Critical Incidents Method, Job Performance