Due to demographic changes, businesses will become increasingly reliant on the skills and capabilities of older workers. Companies can no longer afford to use economic arguments against employing older workers. (SK)

Considers some of the economic, sociological, technological, and psychological factors influencing the shape of work in America during the 1980s. Critical issues are pay, employee benefits, job security, alternative work schedules, occupational stress, economic participation, and democracy in the workplace. (CT)

To cope with the negative attitudes of workers and the public towards industry, industry should utilize a program that: (1) understands clearly worker beliefs and attitudes towards the work environment, (2) utilizes study results as a basis for an employee communications program, and (3) takes their message to the public. (BP)