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Hanamura, Steve – Training and Development Journal, 1989
In the 1960s, companies were required to hire "different" workers. Trainers must understand what difference is and is not; they must be able to relate to it and to serve as role models on how to teach and live it. Knowing how to work with difference comes from personal experience and is generated by emotions and thoughts. (JOW)
Descriptors: Differences, Females, Immigrants, Interpersonal Relationship