Denying the considerable differences between men and women only emphasizes them. Men and women tend naturally to have dissimilar goals, priorities, values, and communication styles. Those differences, unaddressed, forecast failure for both sexes in establishing effective roles in business and family life. (JOW)

Training plays a key role in the development of work teams. Seven components of successful work teams are clear goals, talent, understanding of roles, efficient procedures, good interpersonal relations, active reinforcement, and constructive external relations. (SK)

Two approaches to conflict resolution in the workplace are described. A systems approach questions the organization's systems rather than the behavior or motives of co-workers. Problem-solving retreats encourage team building and group cohesion and focus on long-term issues. (SK)

The quality circle, a group of employees who meet to discuss problems and discover solutions, is receiving increasing attention in organizations concerned with quality, productivity, and morale. Based upon behavioral science concepts, the quality circle technique can be applied to a wide variety of work situations. (SK)