A set of guidelines for developing trainers into creators, planners, and controllers are presented. These guidelines are offered as a brief refresher to experienced trainers and as fundamentals for trainers new to their job. (Author/DS)

To build and maintain positive organizational relationships, author advises that trainers become company researchers . Suggests looking not only at how the organization works internally, but its place in the larger business community and its relationship with various regulatory agencies. Proposes analyzing management problems/needs and…

Stating that there is a difference in acceptable behavior for female and male trainers, the author offers guidelines for constructive classroom leadership styles for women. She describes the most frequent problem areas (establishing authority, the feminist issue, use of humor, and profanity) and how to deal with them. (MF)