Describes the use of job enrichment techniques as tools for increased productivity and organizational change. The author's motivational work design model changes not only the job design but also structural elements such as physical layout, workflow, and organizational relationships. Behavior change is more important than job enrichment. (MF)

Redesigning jobs can be cost-effective as well as personnel-effective as organizations change to meet society's changes. The process of redesigning jobs, which allows an organization to use existing personnel and avoid the high cost of recruitment, hiring, and duplicative training, consists of asking the right questions and finding the answers to…