The chief executive officer of Xerox demonstrates how his company uses education and training to improve quality and productivity in the work force. Leadership and the quest for quality in human resource development are illustrated. (SK)

The author defines productivity and discusses ways to increase productivity in the workplace, with emphasis on human resource development (HRD). He discusses the use of quality circles, participative management, and layoffs to increase productivity. (CH)

Future training and development programs should stress need to improve and achieve conditions of productivity that can continue to have the United States compete in world markets. (DS)

A greater degree of responsibility in an employee's work creates a considerable increase in output because of increased interest and identification with the job. (EK)

Productivity is a central issue these days in any discussion about the economy. However, there is much more talk about productivity than there is real knowledge. We need a clear understanding of what direction productivity improvement efforts will take and what efforts are required to retrain the existing work force. (SSH)