A Train-The-Trainer program must include technique and skill training; but of greater improtance is having him become aware, accept his role of assisting the learning process and recognize that his real function is helping people grow. (Author/EB)

To avoid "crisis training" and gain management support, professional trainers should develop a comprehensive training policy that includes a mission statement, goals and objectives, a management system, needs assessment, costs, record-keeping method, and evaluation mechanism. (SK)

The effective training designer must consider that most employees will face three or four major retraining efforts in their lifetime and see each program as contributing to this continuous development. (NL)

Describes a program in which line managers were taught in a reasonable amount of time how to conduct management training programs for other managers. (EM)

To employ scarce personnel and money to best advantage, company management must diagnose critical training needs and assign them priorities. A systems approach is recommended, which gives focus to training design while accommodating most organization training goals. Included are suggestions for system design, facility management, and cost…