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Jackson, Conrad N. – Training and Development Journal, 1985
Individual change is the key to organizational change. A seven-step model of individual change--awareness, understanding, belief, effort, reward, feedback, and system accommodation--provides a structure for the design and content of training programs that will ensure transfer of learning to the workplace. (SK)
Descriptors: Change Strategies, Job Performance, Program Effectiveness, Transfer of Training
Napier, Nancy K.; Deller, John – Training and Development Journal, 1985
A program to train bank operations supervisors to conduct quarterly informal performance appraisals involved three modes: content-only training, content-plus-procedure training, and no training. While content-plus-procedure was predictably the most satisfactory, content-only, because it lacked a practice component, was less effective than no…
Descriptors: Job Performance, Personnel Evaluation, Program Effectiveness, Supervisors
Schermerhorn, John R., Jr. – Training and Development Journal, 1986
The author examines a team development approach to management that creates shared commitments to performance improvement by focusing the attention of managers on individual workers and their task accomplishments. It uses the "high-performance equation" to help managers confront shared beliefs and concerns about performance and develop realistic…
Descriptors: Change, Employee Attitudes, Job Performance, Management Development