Consists of two articles that (1) suggest use of the Delphi method for eliciting the recommendations of experts on the content of a meaningful and timely course of study for education and training programs and (2) discuss the importance of linking training evaluation to the processes of design and implementation. (JOW)

To ensure significant improvement in individual and organizational managerial effectiveness, the design and implementation of soft-skill management development programs need to address the six factors leading to change resistance and the five critical elements that contribute to success. These factors and elements are discussed in detail. (CT)

Asserts that a large part of the labor pool from which businesses draw employees is poorly educated. Suggests that a good way to get help is to create strategic alliances with government agencies and private organizations. Presents examples of an alliance that was formed to address labor deficiencies in South Carolina. (JOW)

Discusses Theory Z, the Japanese philosophy of work and job training. Examines the 13-step matrix of this theory. These steps include: knowing the company's organization and management philosophy; implementing the philosophy; developing interpersonal skills; testing oneself and the system; involving the union; and stabilizing employment. (CT)

Discusses why computer assisted instruction did not work in many classrooms, how older people have fought the new technology, and why implementation of computer technology as part of training has been slow. Also examines uses of the videodisc and microcomputer and the trainer's role. (CT)

The Instructional Systems Design model is presented. Phases of the model are explained. They are: (1) analysis (organizational, learner, and job needs, and evaluation); (2) design (objectives, specifications, strategies, evaluation); (3) development (evaluation, tests, media, materials); and (4) implementation (instructor characteristics, training…