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Bell, James D.; Kerr, Deborah L. – Training and Development Journal, 1987
The author discusses application of Del Gaizo's four-level evaluation model to a business communications skills course for support and secretarial staff. The four measurement levels are (1) happiness, (2) learning, (3) practical application, and (4) bottom line. (CH)
Descriptors: Adult Education, Business Communication, Cost Effectiveness, Evaluation Methods
Kirkpatrick, Donald L. – Training and Development Journal, 1977
Each of four segments (reaction, learning, behavior, and results) in the process for evaluating training programs is analyzed in terms of evidence versus proof of program effectiveness. (EM)
Descriptors: Behavior Change, Data Collection, Educational Programs, Measurement Techniques
Westcott, Russell T. – Training and Development Journal, 1973
Describes a training program designed to utilize talent and increase group communication. (RK)
Descriptors: Communication Problems, Course Content, Curriculum Design, Demography
Braun, Alexander – Training and Development Journal, 1979
Traces the task analysis and subsequent development of a questionnaire assessing 37 supervisory/managerial abilities grouped into seven categories: planning, directing, problem solving/decision making, communication, training, hiring, and performance review. Discusses processes, results, and follow-up evaluation of a workshop which used the…
Descriptors: Educational Assessment, Educational Needs, Program Evaluation, Questionnaires
Wagner, Richard J.; And Others – Training and Development Journal, 1991
Includes "Outdoor Training: Revolution or Fad?" (Wagner, Baldwin, Roland); "Getting the Most out of Outdoor Training" (Buller, Cragun, McEvoy); and "Outdoor Training Companies" (a directory of more than 100 firms). (JOW)
Descriptors: Adult Education, Adventure Education, Experiential Learning, Management Development
Thompson, Walt – Training and Development Journal, 1982
This article explores indicators which will reveal if organizations are ready to deal with the change implied in undertaking a quality circle (QC) program. It discusses characteristics of successful QC programs and lists readiness indicators which include internal project staffing, openness from management, time commitment, and financial…
Descriptors: Administrative Organization, Crisis Intervention, Employee Attitudes, Organizational Climate