This second of five articles on how to plan and implement a supervisory training program focuses on determining needs and establishing objectives. Discusses twelve approaches for determining supervisory training needs. Includes a figure presenting examples of three types of behavioral objectives: knowledge, skill, and attitudes. (EM)

Describes the program of organizational development at First National Stores and analyzes the program in depth, as well as outlining future directions. (AN)

Author examines the components of behavior that underlie success in management training. (Editor)

This first article in a series on a three-part process for the evaluation of training programs covers the "focus" phase, in which the evaluator establishes the extent and objectives of the evaluation. The following are included: Dramatization of a training program evaluation, the flow chart of the entire process, and a description of the…

Positive behavioral changes took place as a result of a program developing the supervisor-manager dialogue that is work-related. (RK)

Projects a greater degree of success in developing management abilities in trainees by modifying and controlling human behavior. (EK)

Traces the task analysis and subsequent development of a questionnaire assessing 37 supervisory/managerial abilities grouped into seven categories: planning, directing, problem solving/decision making, communication, training, hiring, and performance review. Discusses processes, results, and follow-up evaluation of a workshop which used the…

In supporting training and development, corporate management at General Motors is developing centralized training standards and policies, developing local training functions in divisions, utilizing operating or line people as instructors, and using external education and training resources such as high schools and community colleges. (Author/JB)

According to the author, effective management training programs bridge the gap between what is taught in the classroom and what is applied on the job. Five design criteria for transfer of training are described: Managerial philosophy, feedback from others, the why as well as the how of management, problem solving, and time for reflection on the…

This last article in a series on a process for the evaluation of training programs covers the "implementation" phase. The article presents a dramatization of the decisions and actions involved in evaluating a supervisory training program, with a flow chart for the entire evaluation process and several rating figures. (MF)

According to the author, this article presents a hypothetical example for designing a supervisory training program by (1) performing organizational, operations, and person analyses; (2) formulating instructional objections; (3) performing a content analysis; and (4) constructing criterion-referenced tests. (MF)

United Air Lines' progress is directly related to its training programs, which are geared to constant change and new technology. Its training objectives include: a clearly formulated corporate training policy, needs assessment, training budgeting, systematic job performance assessment, interdepartmental coordination, up-to-date training, personal…

A clear understanding of the definition and aim of management ca provide a standard for measuring the performance of a manager. Managerial training programs must recognize each manager as a unique individual and focus on the importance of on-the-job performance as the only valid measure of managerial capability. (MW)

A study of training effectiveness in textile mills in India. Program is evaluated for trainee reaction, the extent of learning achieved, the changes in behavior effected and the results on the job. Charts, tables, references. (Editor/RB)