The balance of power in the United States has begun to shift from youth to older age and will not soon return to a more familiar proportion. Human resource development professionals need to help their companies respond to the needs of older workers and older customers. (JOW)

Discusses the role of human resource development professionals in managing learning resources. The author examines learning resources that exist in a corporation, resources that optimize human growth and development within the system (such as line supervisors, printed materials, work groups), and the use of learning contracts to make learning…

Discusses the Workforce Investment Act of 1998, which consolidates more than 70 federal job-training programs and provides states with the flexibility to develop workforce-development systems in partnership with local governments. Describes one-stop career centers, which provide a variety of services to job seekers. (JOW)

Redesigning jobs can be cost-effective as well as personnel-effective as organizations change to meet society's changes. The process of redesigning jobs, which allows an organization to use existing personnel and avoid the high cost of recruitment, hiring, and duplicative training, consists of asking the right questions and finding the answers to…