The Management of Change: Preparing for Automation.

Cowen, Sandra; Rummler, Geary A.

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ERIC Number: EJ097407

Record Type: CIJE

Publication Date: 1974

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The Management of Change: Preparing for Automation

Cowen, Sandra; Rummler, Geary A.

Training and Development Journal, 28, 5, 42-7, May 74

Since the human performer is usually essential to the operation of a new system, the authors propose a model human performance system which, they claim, makes it possible to deal with people as rationally as with machines. The implications of this system for training in response to change are discussed. (SA)

Descriptors: Automation, Change Agents, Educational Needs, Human Factors Engineering, Models, Performance Specifications, Systems Approach

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