Discusses the use of microcomputer-based workstations that are provided for public access in libraries. Criteria for workstations are discussed, including standard hardware, open-design software, scalable interface, and connectivity options for networking; systems that provide full-text access are described; and the need for standards is…

Discussion of reference services for children and child-related questions focuses on examples encountered at the San Francisco Bay Area regional reference center. Highlights include sharing resources, online searching, telephone inquiries, using adult reference sources, the use of specialized collections, and using the Internet. (LRW)

Describes LibRef-L, an electronic mail-based conference that was developed to provide a forum for the discussion of library reference service issues. Networks and electronic mail are described; a profile of subscribers is given; and how to subscribe to LibRef-L is explained. (two references) (LRW)