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Galegher, Jolene; Sproull, Lee; Kiesler, Sara – Written Communication, 1998
Compares electronic support groups to electronic hobby groups to demonstrate the difference in terms of the rhetorical behavior of participants. Finds that some discourse characteristics and rhetorical features are common to all groups, others are unique to the special requirements of electronic support groups. (PA)
Descriptors: Communication Research, Computer Mediated Communication, Discourse Analysis, Discourse Communities