What are the ways in which library-provided bibliometric services add value to the research enterprise? Tasked with developing a program to assess and improve research impact services at Indiana University Bloomington, the open scholarship librarian launched a research impact offering in fall 2019, with positive results. Research impact services…

Typical internal assessment practices of academic libraries such as instructional or reference statistics can be valuable measures but provide a limited view of overall academic librarian impact. To examine librarian work more comprehensively and with emphasis on institutional outcomes, Indiana University Bloomington Libraries conducted a time…

Demonstrating academic libraries' contribution to institutional outcomes and strategic initiatives can be challenging, particularly in determining what library activities can be consistently and accurately assessed in ways that empirically demonstrate library value and impact. To address this challenge, the Indiana University Bloomington Libraries…

This project sought to better understand why course instructors request librarian involvement to teach information literacy skills. Librarians at two large institutions surveyed 29 instructors and then interviewed 11 about their experiences working with librarians, their motivations for involving librarians in their courses, and their goals for…

This paper investigated how libraries can support the transition of first-year international undergraduate students to a large research university. The research explored the students' use of libraries, their use of information to learn, and their academic and information literacy learning needs. The methods were a survey (with 135 responses) and…

This study utilized dissertation bibliographies produced at Purdue University in West Lafayette, Indiana, a STEM-oriented university, to ascertain how well Purdue's Humanities, Social Sciences, and Education Library supports doctoral research. To examine a critical mass of data, the authors gathered all the bibliographies of dissertations written…

Activities using volunteered geographic information (VGI), geospatial data generated by nonprofessionals, provide an instructional approach that allows participants to work with big data--large, complex data sets--in a noncompetitive, cooperative environment. Research suggests that humanitarian mapping activities offer an effective means of…

The aim of this article is to present a comparison between two academic libraries: Indiana University Libraries in the United States and the Library of Pope John Paul II State School of Higher Education in Biala Podlaska, Poland. This comparison is based on data that each of these libraries published in statistical reports. Much of the information…

This exploratory study seeks to understand how the research experiences of humanities PhD students influence their information behavior. The authors interviewed 10 participants from two academic institutions multiple times over several months. The study used open-ended, unstructured interviewing techniques in an attempt to avoid the introduction…

In an age of assessment and accountability, academic libraries feel much pressure to prove their value according to new university measurements of student success. This study describes a methodology for how libraries may examine student interactions with services to assess whether library usage impacts student grade point averages (GPAs) and…

Libraries are actively seeking to identify and respond to the data management and curation needs of researchers. One important perspective often overlooked in acquiring an understanding is that of graduate students. This case study used the Data Curation Profile Toolkit to interview six graduate students working for agronomy researchers at the…

This article reports on a pilot study to examine undergraduate students' help-seeking behavior when undertaking library research in online courses. A novel methodology incorporating elements of ethnographic research resulted in a small, but rich and detailed, collection of qualitative data. The data suggest that the methodology has promise for…

Should academic libraries seek to improve general satisfaction with their services, or are some services more important than others? This article asserts that faculty and students mainly want information resources. The research analyzes LibQUAL+[TM] data to determine which other library resources contribute to information satisfaction among users.…

Calibrated Peer Review[TM] (CPR) is a program that can significantly enhance the ability to integrate intensive information literacy exercises into large classroom settings. CPR is founded on a solid pedagogic base for learning, and it is formulated in such a way that information skills can easily be inserted. However, there is no mention of its…

A test of the effectiveness of interactive multimedia Web sites demonstrates that library users' topic knowledge was significantly greater after visiting the sites than before. Library users want more such sites about library services, their majors, and campus life generally. Librarians describe the roles they want to play on multimedia production…