This study examines student use of and reaction to study spaces in academic libraries through the lenses of place attachment, including appropriation, affordance, and attention restoration theories. Experimenting with new methods of research (four of six methods were new), researchers identified the walking interview as the best for examining…

This case study discusses an assessment project in which a rubric was used to evaluate information literacy (IL) skills as reflected in undergraduate students' research papers. Subsequent analysis sought relationships between the students' IL skills and their contact with the library through various channels. The project proved far longer and more…

Rubric assessment of information literacy is an important tool for librarians seeking to show evidence of student learning. The authors, who collaborated on the Rubric Assessment of Informational Literacy Skills (RAILS) research project, draw from their shared experience to present practical recommendations for implementing rubric assessment in a…

The Association of Research Libraries (ARL) has a long history of leadership as an important membership organization serving the research library community. A reading of its history highlights a substantial shift in its methods of community leadership in recent decades. Historically, like most membership organizations, ARL was largely focused on…

This study examines the use of chat in an academic library's user population and where virtual reference services might fit within the spectrum of public services offered by academic libraries. Using questionnaires, this research demonstrates that many within the academic community are open to the idea of chat-based reference or using chat for…

This article summarizes the approaches taken by the Washington State University Libraries in an ongoing partnership with the WSU Athletics Department. Library instruction and liaison relationships, the libraries' presence at game day events, the involvement of the libraries' development director, and a multi-part advertising campaign tied to the…