This exploratory study examined the rates of transformational, transactional, and laissez-faire leadership among academic library deans, directors, and university librarians to see if any differences in leadership styles existed by gender, age and experience of the leaders, and type of institution in which they worked. The study found no…

To assess their knowledge, use, and attitudes regarding peer-to-peer (P2P) applications, this study surveyed academic librarians (n = 162) via a mail-in survey. Correlations between the sample characteristics (age, gender, year of MLS, type of library job) and P2P knowledge, use, and attitudes were also explored. Overall, academic librarians…

Driven by studies showing that Millennials (ages 18-24) have adopted IM (instant messaging) as a standard communications medium, many libraries are reaching out to their own patrons in this way. At the same time, some of these libraries have invested thousands of dollars in vendor-based chat reference solutions that provide duplicate…