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Direct linkJackson, Brian – portal: Libraries and the Academy, 2015
University rankings play an increasingly large role in shaping the goals of academic institutions and departments, while removing universities themselves from the evaluation process. This study compares the library-related results of two university ranking publications with scores on the LibQUAL+™ survey to identify if library service quality--as…
Descriptors: Library Services, Classification, Measurement Techniques, Measurement Objectives
Jaggars, Damon E.; Jaggars, Shanna Smith; Duffy, Jocelyn S. – portal: Libraries and the Academy, 2009
Using the results for participating Association of Research Libraries from the 2006 LibQUAL+[R] library service quality survey, we examine the service priorities of library staff (for example, whether desired scores for each survey item are above or below average) and the extent to which they are aligned with the priorities of undergraduates,…
Descriptors: Library Personnel, Research Libraries, Library Services, Library Associations
Peer reviewedHeath, Fred M.; Thompson, Bruce; Cook, Colleen; Thompson, Russel L.; Kyrillidou, Martha – portal: Libraries and the Academy, 2002
Includes four articles that discuss LibQUAL+[TM], a collaborative effort of the Association of Research Libraries and Texas A&M University responding to the need for greater accountability in measuring the delivery of library services to research library users. Discusses the reliability of LibQUAL+[TM] scores in measuring perceived library…
Descriptors: Academic Libraries, Accountability, Correlation, Higher Education
Carter, Howard; Snyder, Carolyn A.; Imre, Andrea – portal: Libraries and the Academy, 2007
Researchers from Southern Illinois University Carbondale (SIUC) surveyed faculty members from 10 academic research libraries to learn about scholarly publishing activities, attitudes, and policies. Areas of special interest included the effect of publishers' intellectual property policies and institutional promotion and tenure processes on library…
Descriptors: Correlation, Academic Rank (Professional), Incidence, Peer Evaluation
