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Direct linkLauren M. Young – portal: Libraries and the Academy, 2024
Digital badging has seen widespread adoption within the US higher education sector with continued growth predicted. Might digital badging present an underrealized opportunity for libraries seeking new vehicles through which to deliver information literacy instructional content? This paper offers an analysis of badging in higher education and…
Descriptors: Information Literacy, Library Instruction, Academic Libraries, Recognition (Achievement)
Jurczyk, Eva; Jacobs, Pamela – portal: Libraries and the Academy, 2014
This article discusses a project undertaken to assess the journals in a Big Deal package by applying a weighted value algorithm measuring quality, utility, and value of individual titles. Carried out by a national library consortium in Canada, the project confirmed the value of the Big Deal package while providing a quantitative approach for…
Descriptors: National Standards, Measurement Techniques, Quality Assurance, Use Studies
Peer reviewedFraser, Bruce T.; McClure, Charles R. – portal: Libraries and the Academy, 2002
Discussion of the ARL (Association of Research Libraries) E-Metrics project focuses on understanding how academic libraries might specify, produce, and assess institutional outcomes. Offers a framework for approaching the outcomes assessment process and suggests that multiple approaches to assessment are needed for an assessment of libraries in…
Descriptors: Academic Libraries, Evaluation Methods, Evaluation Needs, Higher Education
Peer reviewedThompson, Bruce; Cook, Colleen; Heath, Fred – portal: Libraries and the Academy, 2001
Explores the number of dimensions needed to measure users' perceptions of library service quality based on data from the ARL (Association of Research Libraries) LibQUAL+ project. Results were consistent with a view that a single set of scores is one reasonable way to characterize user perceptions of library service quality. (Author/LRW)
Descriptors: Academic Libraries, Evaluation Methods, Higher Education, Library Research
Lakos, Amos; Phipps, Shelley E. – portal: Libraries and the Academy, 2004
In the rapidly changing information environment, libraries have to demonstrate that their services have relevance, value, and impact for stakeholders and customers. To deliver effective and high quality services, libraries have to assess their performance from the customer point of view. Moving to an assessment framework will be more successful if…
Descriptors: Organizational Culture, Organizational Change, Library Administration, Library Research
Lakos, Amos – portal: Libraries and the Academy, 2007
This paper is an extension of the author's earlier work on developing management information services and creating a culture of assessment in libraries. The author will focus observations on the use of data in decision-making in libraries, specifically on the role of leadership in making evidence-based decision a reality, and will review new…
Descriptors: Library Administration, Research Libraries, Academic Libraries, Information Technology
