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Almeida, Nora; Tidal, Junior – portal: Libraries and the Academy, 2022
This article describes a wayfinding study conducted in an urban, academic library to better understand the experiences of multilingual student populations. The study, which incorporated traditional user experience methods and video ethnography, exposed communication obstacles and spatial challenges encountered by students of English for speakers…
Descriptors: English (Second Language), Second Language Learning, Information Seeking, Library Skills
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Reeb, Brenda; Gibbons, Susan – portal: Libraries and the Academy, 2004
Librarians use subject guides to introduce students to library materials. Surveys, usability tests, and usage statistics demonstrate that students do not relate well to subject guides. We suggest that library resources organized or delivered at a course level are more in line with how undergraduate students approach library research. (Contains 26…
Descriptors: Undergraduate Students, Library Materials, Library Research, User Needs (Information)