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Plum, Terry; Franklin, Brinley – portal: Libraries and the Academy, 2015
Building on the theoretical proposals of Kevin Guthrie and others concerning the transition from print books to e-books in academic and health sciences libraries, this paper presents data collected using the MINES for Libraries® e-resource survey methodology. Approximately 6,000 e-book uses were analyzed from a sample of e-resource usage at…
Descriptors: Electronic Publishing, Health Services, Academic Libraries, Surveys
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Nolen, David S.; Powers, Amanda Clay; Zhang, Li; Xu, Yue; Cannady, Rachel E.; Li, Judy – portal: Libraries and the Academy, 2012
The Mississippi State University Libraries' Virtual Reference Service collected statistics about virtual reference usage. Analysis of the data collected by an entry survey from chat and e-mail transactions provided librarians with concrete information about what patron groups were the highest and lowest users of virtual reference services. These…
Descriptors: Research Libraries, Academic Libraries, Reference Services, Computer Mediated Communication
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Frade, Patricia A.; Washburn, Allyson – portal: Libraries and the Academy, 2006
This paper discusses a formal study conducted in 2001 at Brigham Young University to determine the value of the library to the university community. Methods used to collect data for the study included an e-mail survey, usage statistics, naturalistic observations, and interviews. Two years after the study, the authors wondered if the conclusions of…
Descriptors: Research Libraries, Academic Libraries, College Students, Use Studies