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Download full textPellegrino, Lauren; Lopez Salazar, Andrea; Kalamkarian, Hoori Santikian – Community College Research Center, Teachers College, Columbia University, 2021
In 2015, 26 broad-access two- and four-year colleges from various regions across the nation began steps to adopt or enhance technology-mediated advising practices in an effort to improve the way they support students. These institutions were part of the Bill & Melinda Gates Foundation's Integrated Planning and Advising for Student Success…
Descriptors: Academic Advising, Technology Uses in Education, College Students, Student Experience
Kalamkarian, Hoori Santikian; Lopez Salazar, Andrea; Barnett, Elisabeth A.; Lizarraga, Armando; Garibay, Noemi; Diwa, Cameron – Community College Research Center, Teachers College, Columbia University, 2023
Good advising and support services are instrumental in helping college students--especially Black, Latinx, and low-income learners--stay in school and complete a college credential. The authors of this report analyzed KPI (key performance indicator) data from iPASS institutions and chose five colleges with comparatively strong outcomes among…
Descriptors: Blacks, African American Students, Hispanic American Students, Low Income Students
Kalamkarian, Hoori Santikian; Pellegrino, Lauren; Lopez, Andrea; Barnett, Elisabeth A. – Community College Research Center, Teachers College, Columbia University, 2020
This report presents findings on the implementation of a technology-mediated advising redesign within the context of a randomized controlled trial (RCT) at three institutions--the University of North Carolina at Charlotte, California State University at Fresno, and Montgomery County Community College. These colleges aimed to improve their advising…
Descriptors: State Universities, Community Colleges, Academic Advising, Technology Uses in Education
Kalamkarian, Hoori Santikian; Boynton, Melissa; Lopez, Andrea G. – Community College Research Center, Teachers College, Columbia University, 2018
A rapidly growing number of higher education institutions nationwide are implementing advising technologies--including education planning, counseling and coaching, and risk targeting technologies--to help students plan their academic paths and stay on track to graduation. Research suggests that these technologies may improve support for students…
Descriptors: Academic Advising, Technology Uses in Education, Outreach Programs, Higher Education
Mayer, Alexander; Kalamkarian, Hoori Santikian; Cohen, Benjamin; Pellegrino, Lauren; Boynton, Melissa; Yang, Edith – MDRC, 2019
Integrated Planning and Advising for Student Success (iPASS) is an initiative funded by the Bill & Melinda Gates Foundation to support colleges seeking to incorporate technology into their advising and student services. In iPASS, such technology is intended to increase advising's emphasis on a student's entire college experience, enabling…
Descriptors: Technology Integration, Academic Advising, Academic Support Services, Student Personnel Services
Peer reviewedKalamkarian, Hoori Santikian; Karp, Melinda Mechur – Online Learning, 2017
The literature on broad-access colleges suggests that low persistence and completion rates may be improved through better advising that employs a teaching-as-advising approach. While resource constraints have traditionally limited the ability of colleges to reform advising practices, technological advances have made it possible to implement…
Descriptors: Student Attitudes, Technology Uses in Education, Computer Mediated Communication, Academic Advising
Klempin, Serena; Kalamkarian, Hoori Santikian; Pellegrino, Lauren; Barnett, Elizabeth A. – Community College Research Center, Teachers College, Columbia University, 2019
Under the Integrated Planning and Advising for Student Success (iPASS) initiative, 45 two- and four-year colleges have undertaken reforms that aim to provide students with seamless, holistic advising experiences that lead to improved academic outcomes. Colleges participating in iPASS have adopted a data-oriented approach to select and integrate…
Descriptors: Models, Educational Change, Academic Advising, Two Year Colleges
Karp, Melinda Mechur; Kalamkarian, Hoori Santikian; Klempin, Serena; Fletcher, Jeffrey – Community College Research Center, Teachers College, Columbia University, 2016
This paper examines technology-mediated advising reform in order to contribute to the understanding of how colleges engage in transformative change to improve student outcomes. Conceptualizing such change as occurring along three interrelated dimensions of organizational functioning (structural, process, and attitudinal), we seek to understand the…
Descriptors: Technology Uses in Education, Change Strategies, Educational Change, Academic Advising
