In 2015, 26 broad-access two- and four-year colleges from various regions across the nation began steps to adopt or enhance technology-mediated advising practices in an effort to improve the way they support students. These institutions were part of the Bill & Melinda Gates Foundation's Integrated Planning and Advising for Student Success…

This report presents findings on the implementation of a technology-mediated advising redesign within the context of a randomized controlled trial (RCT) at three institutions--the University of North Carolina at Charlotte, California State University at Fresno, and Montgomery County Community College. These colleges aimed to improve their advising…

Research generally finds that college students are more likely to complete a program of study if they choose a major that aligns with their interests and goals. Yet many new community college students do not have clear goals. Nearly 40% of community college students report being undecided about their major at the end of their first year (authors'…

A range of efforts are underway to improve the effectiveness and efficiency of advising and student supports. Among these is the Integrated Planning and Advising for Student Success (iPASS) initiative. Launched in 2015, the initiative provided three years of financial, technical, and change management support to 26 two- and four-year institutions…

Integrated Planning and Advising for Student Success (iPASS) is an initiative funded by the Bill & Melinda Gates Foundation to support colleges seeking to incorporate technology into their advising and student services. In iPASS, such technology is intended to increase advising's emphasis on a student's entire college experience, enabling…

Academic advising plays a critical role in student engagement and persistence at community colleges, and colleges are increasingly adopting advising technologies to increase their capacity to support students. However, much remains unknown about the process of planning for and implementing technology-mediated advising redesigns. To explore these…

Under the Integrated Planning and Advising for Student Success (iPASS) initiative, 45 two- and four-year colleges have undertaken reforms that aim to provide students with seamless, holistic advising experiences that lead to improved academic outcomes. Colleges participating in iPASS have adopted a data-oriented approach to select and integrate…

College students have a better chance of succeeding in school when they receive high-quality advising. High-quality advising, when characterized by frequent communications between advisers and students, early outreach to students showing signs of academic or nonacademic struggles, and personalized guidance that addresses individual student needs,…