Students' engagement and interactions within higher education are limited to domains of sports, cultural events, and extracurricular activities. However, it is important to cultivate an all-rounded enriching experience for them within their university life. Furthermore, due to limited classroom communication with both their classmates and…

The purpose of this study was to share the design and development case of Advising Virtual Assistant (AVA), a chatbot created to provide support in academic advising in higher education. By analyzing participants' usage data and chatbot performance, we attempted to understand how students engage with AVA to fulfill their advising needs. AVA…

Chronic stress and burnout are prevalent in Division I athletics, yet there is limited research on job burnout and workplace stress among academic advisors specializing in Division I athletics. This study contributes a deeper understanding of the experiences of Division I athletics academic advisors regarding job burnout and its contributing…

This study investigated best practices in creating and providing advising materials to students in an asynchronous online environment (i.e., flipped advising). Specifically, we examined the effects of creating advising tutorials in different modalities (i.e., text vs. video), and providing learning support via a pre-tutorial before engaging with…

The purpose of this paper is to share preliminary findings from a grant-funded research project that explores the experiences of higher education and student affairs (HESA) professionals who work with undocumented students. Specifically, we derived our conclusions from the experiences of 10 HESA professionals with advising responsibilities.…

Calls to adopt proactive advising as a student success strategy are common, but evidence on what this entails is scarce. We present results from a national survey on the conceptualization and institutionalization of proactive advising at four-year U.S. colleges and universities. Examining differing views among advisors and administrators, we…

This qualitative study explores the perceptions of NACADA leaders regarding institutional and structural sources, obstacles, and opportunities related to learning and professional development (PD) for primary-role academic advisors. Through semi-structured interviews with 17 NACADA leaders, the study identifies three key themes: the critical role…

Given their potential, "Big Data and Analytics" can help institutions of higher education to thoroughly examine newly emerging challenges, explore and identify new ways to address them, and predict future outcomes for growth. Considering how new "Big Data and Analytics" are, existing knowledge about the potential value to…

Although Virginia Gordon framed an effective model for career advising, student respondents in national surveys continue to report unmet needs. Several national organizations have called for further integration of academic and career advising. Previous scholars, however, have not fully acknowledged environmental constraints or provided a recent…

Increased and targeted counseling and advising may be an effective way to support English learner students enrolled in programs for English for Speakers of Other Languages (ESOL). This study examines ESOL student outcomes after an embedded counseling intervention in which college counselors repeatedly visited ESOL course sections to discuss…

Much of the supervision literature revolves around the delicate balance between directive supervision and student independence. Yet there remains a paucity of empirical research about the balancing act. This is the first study based on survey data to undertake a large-scale empirical analysis of the assumed relation between doctoral supervisor…

Teachers play a critical role in facilitating the career and life planning of secondary school students. This paper describes the development of the Career-Related Teacher Support Scale (Hong Kong Secondary Students Form). Based on data obtained from 493 students in Hong Kong, five types of career-related teacher support were identified with the…

Scholars have long debated an idealised conceptualisation of academic advising practice, while higher education administrators have shaped their own vision for its practice on college campuses, resulting in widespread ambiguity regarding its purpose and function. This study investigated how 181 chief academic officers at two year and four year…

Longitudinal academic advising (AA) and coaching programs are increasingly implemented in competency based medical education (CBME) to help residents reflect and act on the voluminous assessment data they receive. Documents created by residents for purposes of reflection are often used for a second, summative purpose--to help competence committees…

Although the practice of academic advising in North America has existed since the colonial era, it is only within the past century that an organized movement to shape the field has taken root. Most of the literature seeking to clarify the role, purpose, and function of academic advising is restricted to the United States. The purpose of this…