College is a complex, high-stakes game, according to authors Ned Scott Laff and Scott Carlson, but students can learn how to win it. "Hacking College" offers college advisors, faculty, and staff in student and academic affairs a groundbreaking guide to rethinking higher education so that students can succeed in an increasingly complex…

Study abroad programs over the last decade have been dominated by one demographic: white women. While the beneficial outcomes of study abroad participation are well documented, study abroad processes and practices have not been examined to determine how to expand the type of students who participate and, therefore, reap these benefits. This action…

The transition to university is an exciting yet challenging period for many students. While previous research has documented the association between stress and adjustment, little is known about the long-term effect of students' early stress on their subsequent university adjustment. The present study sought to examine the effectiveness of a short,…

Purpose: Coaching in higher education has become increasingly common across the United States. Our qualitative study explores the perceptions of coaches and advisors, as they consider academic coaching as a role distinct from academic advising. Design/methodology/approach: Our study adopts a qualitative research approach. Two focus groups were…

This quantitative study intended to assess the overall effectiveness of online student services at Northern Kentucky University as perceived by students in the online accelerated RN-BSN program. The awareness, ease of access, utilization, and perceived value of academic advising, tutoring, and technological (IT) services were specifically…

This study examined the academic life satisfaction of undergraduate students at the University of Environment and Sustainable Development (UESD) in Ghana. It aimed to investigate the relationship between undergraduate students' personal satisfaction (PSA) and satisfaction with the academic environment (SAE) at UESD and to identify distinct latent…

This study explored the lived experiences of first-generation transfer students (FGTS) and their utilization of support structures at a mid-size, public university in New England. Using Schlossberg's Transition Theory as a framework, this case study presents results that sought to center the voices of FGTS as it relates to the support services…

This study develops and validates a model explaining how the organizational and human resources, advising and supporting, and personal and ethical foundations competencies influence leadership in student affairs. The most notable finding from this study is the overlooked and powerful influence of advising and supporting upon leadership. The…

Background/Context: Accelerated Study in Associate Programs (ASAP) is a comprehensive program developed by the City University of New York (CUNY) that has demonstrated remarkable success for associate degree-seeking students, nearly doubling the three-year graduation rate in a randomized controlled trial (Scrivener, et al., 2015). The model has…

Increasing numbers of UK students now seek mental health support while at university. Clear evidence for the best configuration of student support services is lacking. Most service evaluations have focused on counselling -- with little evaluation of low-intensity support services such as non-clinical mental health and well-being teams or student…

This exploratory qualitative study examined how community college advising coordinators describe their roles within the context of institutional advising models. Conducted to address the lack of empirical research concerning advising coordinators, we determined to uncover what institutional and administrative challenges advising coordinators may…

The COVID-19 global pandemic caught the United States and the rest of the world ill-prepared, and many institutions of higher education continue to wrestle with unprecedented challenges to provide effective support services to their students. This paper examines how a mid-sized university in the Mid-Atlantic region of the United States reimagined…

The changing campus demographics following World War II and the U.S. Black Student Movement of the 1960s unified and influenced the values of academic advising and student support services. This article argues that this context of U.S. college civil rights protest resulted in the call for more inclusive student support services that combined…

Military and military veteran students enter higher education with a host of challenges related to their military service. As universities and colleges strive to address the needs of military and military student veterans, administrative and educational challenges must be addressed proactively to accommodate the specific needs of student veterans.…

First-generation college students' degree attainment is far below their continuing generation peers (Whitely et al., 2018). This study aims to offer institutions of higher education better insight into how to provide support to be more effective in retaining first-generation college students. This explanatory sequential mixed methods study…