How libraries affect student success has become an increasingly important question to many academic librarians. To investigate this phenomenon, we explored student success via two approaches in this multimethod study: (1) through individual student interviews to capture the student voice; and (2) through hierarchical linear and logistic modeling…

Although extensive research has looked at first-generation college students' experiences, little has examined the role of the library in their academic lives. This article reports the results of an exploratory study to better understand the experiences of first-generation college students at three universities. Key findings of this study focus on…

Studies of transfer student success abound in higher education, yet few studies examine the role that academic libraries play in students' transitions. This study explores the academic library services offered to transfer students in Colorado through a survey of librarians. What are barriers to offering these services? How do library professionals…

Student employees fulfill an essential role at all academic libraries, but budget and staffing cuts have made student work even more imperative at small, public institutions. This article examines a reference service redesign at Adams State University through the lens of the student circulation employees. Student employee feedback was directly…

Colorado State University Libraries (CSUL) purchased the digitized "United States Congressional Serial Set," 1817-1994 and "American State Papers" (1789-1838) from the Readex Division of NewsBank, Inc. and, once funds and records were available, the accompanying MARC records. The breadth of information found in the "Serial…

This study used participatory and service design methods to identify emerging research needs and existing perceptions of library services among science and engineering faculty, post-graduate, and graduate student researchers based at a satellite campus at the University of Colorado Boulder. These methods, and the results of the study, allowed us…

In the spring of 2011, the Penrose Library at the University of Denver began the process of storing all materials, services, and staff to temporary locations in preparation for a building renovation project. The library was faced with the challenge of delivering all materials from an off-site storage facility within two hours of request. A new…

Colorado State University librarians conducted five focus groups with thirty-one faculty, research scientists, and research associates. The groups explored: (1) The nature of data sets that these researchers create or maintain; (2) How participants manage their data; (3) Needs for support that the participants identify in relation to sharing,…

With the migration from Docutek to Ares Course Reserves management system, the University of Denver's Penrose Course Reserves department reached out to faculty at the university through a mixed methods survey to determine their level of satisfaction. The Ares system, reserve-related improvements, and communication results are discussed. (Contains…

The University of Denver's Penrose Library saw a substantial increase in use as a result of several new and enhanced services over a six-year period. In turn, longer operating hours and increased staffing for a 24-hours-a-day, five-days-a-week (24 x 5) operating schedule was funded. This case study analyzes student need for longer library hours…

This case study offers an alternative use of LibGuides beyond its intended purpose to offer course and subject guides. LibGuides have become an integral part of the virtual instruction landscape at Colorado State University (CSU) Libraries. We discovered that the LibGuides platform can also be effectively harnessed to provide support for…

This report is based on a series of presentations at the second CLIR Seminar on "Participatory Design of Academic Libraries," held at the University of Rochester's River Campus June 5-7, 2013. Participatory design is a relatively recent approach to understanding library user behavior. It is based on techniques used in anthropological and…

This article is a study of the policies that govern the use of the university library by external users at Indiana University-Purdue University Indianapolis (IUPUI) and 12 peer institutions used by IUPUI for comparative purposes. A search of each institution's Web site was conducted as well as interviews with circulation librarians and managers.…

Sixteen scholarly papers and twenty abstracts comprise the content of the eighteenth annual Brick & Click Libraries Conference, held annually at Northwest Missouri State University in Maryville, Missouri. The proceedings, authored by academic librarians and presented at the conference, portray the contemporary and future face of librarianship.…

A statistical analysis of responses to a LibQUAL+™ survey at the University of Colorado at Boulder (UCB) was conducted to investigate factors related to patrons' satisfaction with electronic collections. It was found that a respondent's discipline was not related to his or her satisfaction with the Libraries' electronic collection, nor was the…