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Foster, Nancy Fried, Ed. – Council on Library and Information Resources, 2014
This report is based on a series of presentations at the second CLIR Seminar on "Participatory Design of Academic Libraries," held at the University of Rochester's River Campus June 5-7, 2013. Participatory design is a relatively recent approach to understanding library user behavior. It is based on techniques used in anthropological and…
Descriptors: Academic Libraries, Users (Information), Design, Participation
Comer, Alberta Davis – Journal of Access Services, 2003
Lending services units at Indiana State University's Cunningham Memorial Library depend heavily on student employees to fulfill their specific missions. Problems attributed to poor communication and lack of motivation among student employees were causing negative impacts on the units' abilities to function well. To resolve these problems,…
Descriptors: Student Employment, Motivation, Change Strategies, Organizational Change