This study used a qualitative case study method to explore the position of a subject librarian in a large academic library in the United States using the subject librarians at Brigham Young University as the case. In the first phase of the study, all Brigham Young University subject librarians were given the opportunity to participate in a…

This article reports on research done at Brigham Young University on supporting teaching with primary sources. It reviews the literature on primary source literacy and lessons gleaned from interviews with faculty to begin to identify the competencies necessary to teach the skills of primary source literacy. It breaks these competencies down into…

Researchers in the Graduate and Undergraduate Services (GUS) department at the J. Willard Marriott Library at the University of Utah designed and created a collaborative service interaction space to alleviate symptoms of library anxiety. This plan led to several iterations of purchase and renovation proposals. After a lengthy design period, the…

As distance education programs grow at college and universities across the country, libraries must ensure virtual reference services are prepared to meet the needs of patrons in these programs. This article describes the process and results of a 2018 chat analysis conducted at a midsize research university with a large distance education program.…

Confronted with two faculty vacancies to fill and a desire to minimize burnout among the remaining library staff throughout the search process, the Eccles Health Sciences Library at the University of Utah employed an interview method seldom utilized in academic libraries. The library's search committee arranged on-site group interviews that hosted…

This issue of "Research Library Issues" ("RLI") highlights the value of professional failure. The idea to explore this theme emerged from conversations with the Association of Research Libraries (ARL) Innovation Lab Advisory Group earlier this year. It is the hope this issue highlights the value of failure--both its necessary…

Many universities and colleges focus on student retention and completion as a measure of their success. Publications such as the "Chronicle of Higher Education" carry an increasing number of articles dealing with student retention, success, and completion. Academic libraries support this goal through a wide variety of services, teaching,…

Academic libraries continually adjust services to adapt to the ever-changing landscape in higher education. In response to the broken textbook market, libraries are becoming actively involved in the open educational resources (OER) movement. Although there is not a formal program in place, librarians at Utah State University explored a…

More than 250 authors at Utah State University published an Open Access (OA) article in 2016. Analysis of survey results and publication data from Scopus suggests that the following factors led authors to choose OA venues: ability to pay publishing charges, disciplinary colleagues' positive attitudes toward OA, and personal feelings such as…

A survey of 2,574 students and 1,157 faculty members across ten institutions of postsecondary education in the state of Utah was conducted by the "Utah Academic Libraries Consortium." Survey items were created to understand the influence of textbook costs on student academic behavior and the viability of faculty adopting open educational…

In response to a charge from the library administration, the Circulation Committee of the Harold B. Lee Library at Brigham Young University designed and implemented a thorough assessment of circulation policies. Using multiple assessment methods including surveys, focus groups, and statistical analysis, the committee determined that the…

Assignment design provides a potential niche for librarians to fill in improving research assignments and in providing opportunities for interdisciplinary collaboration on teaching, but this can be difficult work to claim as librarians. In the 2016-2017 academic year, a team of three librarians at Utah State University, a mid-size research…

Researchers at Brigham Young University studied first-year students' information evaluation behaviours of open-access, popular news-based, non-academic source material on a variety of subjects. Using think-aloud protocols and screen-recording, researchers coded most and least used evaluation behaviours. Students most used an article's sources,…

Financial literacy is the ability to understand how money works in a person's day-to-day life: how someone earns money, manages it, invests it, and donates it to help others. As librarians, we must realize that when patrons come to us for guidance in the area of financial literacy, they are trusting us to provide not only reliable information for…

As more students, faculty, and staff from traditionally underrepresented groups enter universities and colleges, academic libraries must find ways to reach out to these groups in order to better meet their unique educational needs. In this article, librarians from two large public universities describe how they used data about their communities to…