User experience (UX) internships generate ideas for usability projects, improve the design of existing and new services, investigate users' motivations and behavior, and build transferable skills for interns. This case study proposes a micro-internship model, grounded in the design cycle, that institutions can adapt to address their libraries and…

A survey concerning perceptions of academic librarians was conducted at a large, 4-year university with three populations: librarians, faculty, and undergraduate students. This paper presents results from the student population, with comparison to the librarian and faculty samples. The major research questions address perceptions about what…

A survey concerning perceptions of academic librarians was conducted at a large, 4-year university with three populations: librarians, faculty, and undergraduate students. This paper presents results from the faculty population, with comparison to the librarian sample. The major research questions address perceptions about what librarians know…

The University Libraries at Virginia Tech established an Open Access Subvention Fund (OASF) in August 2012. Although it began as a two-year pilot project, the Fund has continued to the present. Anyone at Virginia Tech is eligible to apply for funding to offset the cost of an article processing charge to publish in an open access journal. To learn…

An academic library's single service point, where users can get answers and help with their library needs in one place, is often the first and most popular place used by students. Studies assessing desk design are rare but needed to help guide planning for renovation or service model change. This study investigated an academic library's service…

Makerspaces have continued to be a popular addition to the services offered by libraries. This article will address the creation and implementation of one at a mid-sized medical library. The writer will summarize their personal experience of the steps taken towards opening the makerspace and give insight into the process. This article will also…

This Proceedings document begins with the text of the keynote by Dr. Michelle Caswell, followed by seven papers, representing a sampling of the symposium presentations from the 2022 Digitizing Hidden Collections (DHC) Symposium, a capstone event for the Digitizing Hidden Special Collections and Archives program. This program was funded by the…

Librarians and staff at a public university drew upon previous experience with instructional games to develop, implement, and assess a card game as a library orientation activity for new transfer students. This project was shaped by a desire to meet transfer students' unique needs as well as the logistical constraints associated with the…

Library tutorials offer on demand and as-needed instruction, a necessity as higher education continues to extend the reach of online learning. Our institution has increased its online course offerings alongside a university-wide shift in pedagogical and student-centered philosophy. To align our library tutorials webpage with these advances, we…

The loss of a dedicated study area due to the transition to remote instruction during COVID-19 disproportionately affected students who had no place for academic work within the home that was free of distraction. This paper describes the creation of an online guide designed to help students re-create the library experience from home to better…

The research guide is a common tool librarians use to communicate with and instruct their audiences. Despite their prevalence and value to users, research guides remain underused. There are many examples of efforts encouraging guide use, but few studies have measured the effectiveness of that promotion. Academic Outreach librarians at Virginia…

In the five years following implementation of a chat reference service at James Madison University (JMU), the service proved very popular but was not closely assessed for quality of service. Using grounded theory and qualitative data analysis techniques, a comprehensive assessment effort was begun in earnest and is in progress. Preliminary results…

It's all about the relationships! How the librarian develops connections is key to the embedded process. This paper describes the path one librarian went through from January, 2010 through December, 2013 at the Joint Forces Staff College in Norfolk, Virginia. With a little help … ok, a lot of help from coworkers, faculty, IT and most of all…

Despite demonstrated student benefits from Open Educational Resources (OER), especially those in community colleges, faculty adoption remains marginal. This study is framed by diffusion of innovations theory, which acknowledges that adoption of an innovation must exceed a tipping point to ensure enduring success. The study focuses on community…

The purpose of this paper is to describe how a series of one-shot or single class library instruction webinars were created for on-campus and distance education students at Virginia Tech, a land grant institution in rural southwestern Virginia. Virginia Tech's distance learning department on campus trained in Centra 7.6 software and the lead…