Even as librarians have spent the past twenty years documenting the rich world of scholarly communication beyond the catalog, repositories and catalogs too often remain completely siloed from each other. Current practices and tools to unite the two focus entirely on matching names, an imprecise method requiring substantial time spent on review.…

Sometimes users need to be asked if they need help. This is difficult with online users, because in-person cues cannot be used to engage when the users need assistance. Proactive chat widgets help to solve this problem as the chat box slides out onto the screen and prompts the user for help. The need for the proactive chat widget was also seen as…

Technology makes it possible to redefine libraries and make them relevant to the public once again. But how good are the digital services offered by public libraries today? The digital services department team of the Pode project at Norway's Oslo Public Library has spent the last 2 years investigating the possibilities available in order to…

There has been a noticeable divide the past few years within the library world regarding electronic books. Many academic libraries have been purchasing or leasing web-based academic ebooks for years. Most public libraries on the other hand (thanks in large part to services such as OverDrive) have directed their attention toward downloadable…

In this article, a librarian at Lincoln Memorial University creates library services for an MBA program offered entirely online that is in the early stages of development. The library services include a subject guide and 4 tutorials that will be added to the MBA online orientation. Other services include offering online office hours and…

In today's world of instant everything, everyone has been exposed to some form of Web 2.0 technology, and higher education is not exempt from its long reach. Libraries of all types are incorporating Web 2.0 features to attract users as well as to showcase library services. The Online Public Access Catalog (OPAC) has become more user-friendly with…

This article proposes a metadata dictionary (MDD) be used as a tool for metadata management. The MDD is a repository of critical data necessary for managing metadata to create "shareable" digital collections. An operational definition of metadata management is provided. The authors explore activities involved in metadata management in…

One of the toughest challenges in an academic library systems office is how to manage and present the extensive selection of electronic resources from a variety of vendors. At York College of Pennsylvania, the authors participated in an admissions-driven web revision cycle and used a campus-provided CMS for 8 years. During this time, they tried…

As a concept, the next-generation catalog (NGC) is not new to librarians, who have been wishing for better OPAC interfaces for their integrated library systems (ILSs). The NGC has been the focus of discussion for more than 5 years now, from the 2006 report of the implementation of Endeca at North Carolina State University, to Marshall Breeding's…

In April 2007, the University of Washington Libraries debuted WorldCat Local (WCL), a localized version of the WorldCat database that interoperates with a library's integrated library system and fulfillment services to provide a single-search interface for a library's physical and electronic content. This brief will describe how WCL incorporates a…

Landman Library is two-thirds of the way through a three-stage process of migrating to the Koha open-source integrated library system (http://koha-community.org). We are an academic library with roughly 143,000 volumes, six professional librarians, and three support staff. The migration to open source was driven by the desire to access our own…

This article describes the opportunities out of the 2007 turmoil precipitated by the dramatic shifts that redefined the industry in 2006. The turmoil made companies that avoided major business transitions more attractive and sparked explosive interest in open source alternatives. Some companies held a steady course and benefited from the fallout.…

21-year-old Aaron Swartz is attempting to turn the library world upside down. He is taking on the subscription-based WorldCat, the largest bibliographic database on the planet, by building a free online book catalog that anyone can update. Many academic librarians are wary of Mr. Swartz's project because it will allow nonlibrarians, who may be…

Tutorials and digital learning objects provide librarians a quick, concise mechanism for delivering information and training on a wide range of library topics. The semiotic theory promoted by Charles Sanders Peirce (Wiener, 1958) and Howard Smith (2005) contains implications for enhancing the effectiveness of library tutorials through the…

Considers some of the major technical and organizational issues involved in virtual-catalog production, contrasting them with the traditional union catalog approach exemplified by COPAC, an online public-access catalog composed of academic libraries in the United Kingdom. Suggest a method of integrating these two models of the union catalog.…