Discusses a strategy for improving user access to information in academic libraries by articulating the goals of user education and planning programs accordingly, encouraging students to be critical and analytical in evaluating their information needs, and providing library instruction which makes students feel comfortable in the library…

Describes the online catalog in a university library, including the database, the database index, user instruction, the command language and search capabilities, functions of various commands, statistics generated to monitor system use, and hardware for both public access and staff use. (CHC)

Discussion of the cost effectiveness of searching online versus searching on CD-ROM highlights an example that compares costs for searching the ERIC database. Fixed costs and variable costs are described, labor costs are examined, implications for management are considered, and the effect of the number of databases and workstations is discussed.…