Discusses the need for strategic planning in university libraries and describes the planning process, based on experiences at Brown University. Explains the role of task forces that were formed to address six main issues: service to users, collections, educational role, technology, staff development, and facilities and space. (LRW)

This study counted managers of academic, public, and special libraries to determine the number of managers by gender. Findings indicate male managers outnumber females in large public libraries and large/medium-large academic libraries; however, the overall numbers give females a three-to-one advantage in management. (AEF)

Explains the concept of an information commons in academic libraries which provides a public computing center with both library and computing support, focusing on staffing, and describes the transition at the University of Southern California library from separate reference and software consulting desks to a fully integrated model of services.…

Describes the seven library buildings named as winners by the American Institute of Architects (AIA) and the American Library Association (ALA) that include four new facilities, one conversion of a warehouse building to library use, and two renovations. Public, school, and university libraries are included. (LRW)

Examines how library managers can work with staff to make change initiatives more successful, based on cooperative planning experiences at Duke University Library. Focuses on (1) what the worker wants; (2) barriers to workers getting what they want; (3) technology's liberating influence; and (4) recommendations/predictions. (AEF)

The Malcolm Baldrige National Quality Award (MBNQA) for quality programs has seven categories against which organizations are evaluated (leadership, information and analysis, strategic/operational quality planning, human resources, process management, quality/performance results, customer/student satisfaction). A preliminary quality-assessment…

Discusses the use of email in library communications based on experiences with the technical services staff at Duke University. Topics include self-organizing systems; increases in productivity; appropriate open communication; manager responsibilities; training staff in effective and productive uses of email; and the continuing need for human…

A 1991 survey asked how the position of systems librarian has changed. Data from three categories of academic and research libraries was analyzed by size of library, and changes involving increasing implementation of electronic media were identified. It was found that the role of systems librarian is difficult to define while technology changes…

Issues of maintaining equity of classification and salary for library assistants across a university library system and in relation to other university departments are addressed. A 1989 job analysis of library assistant positions at the University of Utah resulted in the reclassification of positions and an increase in salary implemented over two…

Describes the four-step process of designing a library systems office at the University of Illinois at Urbana-Champaign (UIUC): (1) Collect Data: Why Create a Systems Office; (2) Organize and Present Preliminary Data: Educate and Involve Stakeholders; (3) Identify Actions: Write a Plan; and (4) Implement. Addresses the major problems encountered,…

Examines the call for change in academic libraries and the role of team decision making in planning. Discusses necessary components of a team decision-making model and authority boundaries in team management. Describes team management in Information Sciences at Oregon State University. (AEF)

Considers the cost of employing student temporary workers in academic libraries and suggests they be replaced with fewer full-time staff. Topics include the trend toward contingent, or temporary, employment; management problems; core employees; cost effectiveness of student employment, including poor productivity and training needs; and evaluating…

Discusses the role of associate directors in libraries. Topics include traditional roles for senior management; new management models that include ensuring good communication, acting as change agents and facilitating change, and synthesizing information for top management; comparing old and new models; senior managers in libraries; changing job…

Describes library reorganization at the University of Arizona resulting from fiscal challenges and the need for current technology. Highlights include: the restructuring process and customer focus; team functioning and the learning organization, including training issues, communication, empowerment, and evaluation/assessment; current challenges,…

Discusses reasons why libraries are being forced to seek new forms of information storage. A hypothetical scenario of user-initiated document delivery alternatives integrated with a search process used by a professor using the Harvard OnLine Library Information System is presented. Extensive notes elaborate on the process and the technology…