In a comparative field study of ten libraries, we show how technological advances in electronic and digital resources have led to an onslaught of technology questions at the reference desk while prompting new and challenging work away from the desk. Libraries in our sample varied in their approaches to dealing with technological change, with…

Games and other forms of play are used in today's libraries to attract underserved patrons, to introduce patrons to other library resources and services, and to facilitate engagement between library patrons. While many perceive gaming as a new library service, gaming services have been part of librarianship since the nineteenth century through…

This article reports on patterns of links from and to the Web sites of 100 U.S. academic and public libraries with regard to the originating and targeted URL domain categories. Libraries, grouped into small and large by their collection size, were found to have numbers of inlinks proportional to their size, but public libraries, and particularly…

Reports results of a survey of 613 heavy users of scientific and technical books and journals in U.S. libraries. Information obtained through interviews includes sex and occupation of interviewees; the type of resource most recently used; why and how it was used; and the type of library used. (EM)

Reports the results of a study comparing the performance of commercial document suppliers with the performance of traditional interlibrary loan. The discussion covers comparisons of speed, cost, the effect of publication characteristics on speed and cost, and success rates, as well as implications of the findings for interlibrary loan services.…

Segmented labor market theory is used to explain how the structure of the library labor market may determine salary differences by type of library. Evidence that segmentation exists at intraoccupational levels and the possibility that comparing entire occupations may obscure results are also reported. (Author/CLB)

Presents results of intensive biographical interviews with male and female directors of academic, government, and large public library systems across Canada to examine differences in career paths. Topics discussed include publication record; professional associations; mobility; preprofessional library work experience; administrative preparation;…