Discusses the application and use of a microcomputer-assisted reference statistics procedure which allows for customized programs to be designed and determined by local, unique research objectives, service demands, and the ultimate use of the recorded data. A literature review of the development and use of reference statistics is included. (EM)

Analysis of data on 100 libraries of all types reports the number of libraries holding different categories of software, as well as total number of software packages owned and most popular titles in each category. The categories identified were word processing, data management, spreadsheets, communications, educational, library-specific,…

Lists computer programs selected on basis of following criteria: (1) applicability or easy adaptability to academic or research library environment; (2) operative on three microcomputer brands found in academic and research libraries; (3) good or excellent reviews appearing in software magazines; (4) price ranging from $50-$350. Vendor addresses…