Discusses computer user authentication and authorization issues when libraries need to let valid users access databases and information services without making the process too difficult for either party. Common solutions are explained, including filtering, passwords, and kerberos (cryptographic authentication scheme for secure use over public…

Discusses factors to consider when estimating the number of public access terminals (PACs) or workstations needed in public and academic libraries for online catalogs, including building size and layout, physical facilities, resources available through the system, peripheral equipment, graphical user interfaces, remote users, system capacity, and…

Reviews major trends affecting traditional interlibrary loan and document delivery, including rising prices, table of contents indexing services, fax technology, the Internet, interlibrary loan subsystems of bibliographic utilities, and integrated library systems with patron-initiated services. Two examples of the development of new document…