Describes the implementation of the Western Library Network's LaserCat CD-ROM catalog in the medium-sized academic library at the University of Idaho. Selection of LaserCat, creation of a LaserCat/Information desk in the library lobby, staff training, staff reactions, and user reactions are discussed. (Nine references) (Author/MES)

Presents a model that can accommodate staff preferences when determining a reference desk schedule using a microcomputer, the Lotus 1-2-3 spreadsheet software, and the linear programing software LP83. (eight references) (MES)

Describes the development of a machine readable reference information file at the University of California at Los Angeles. The discussion covers factors affecting the database structure, the use of a sophisticated text management system to enter data onto microcomputers, and possible future implementations of the reference information system. (16…

Discusses several concerns about nature of online public access catalogs (OPAC) that have particular import to reference librarians: user passivity and loss of control growing out of "human-machine interface" and the larger social context; and the tendency of computerized bibliographic systems to obfuscate human origins of library…

This case study examines the implications of the installation and expansion of a CD-ROM local area network (LAN) in the Hofstra University library based on a survey of users' perceptions. Topics discussed include perceived strength of the periodicals collection; training issues; economic factors; physical space; and reference personnel. (eight…