Discusses implementation of the automated recording of reshelving statistics for print reference materials and the use of these statistics in reference-collection development and management, especially in making acquisitions and weeding decisions, based on experiences at the University of North Carolina, Charlotte. (Author/LRW)

Considers the increase in the variety of electronic reference options in academic libraries based on surveys of ARL (Association of Research Libraries) members. Discusses online catalogs; CD-ROM databases; World Wide Web access; and changes in library instruction, including formal instruction, point-of-use instruction, and Internet instruction.…

Describes OhioLINK, a statewide academic library automation project being developed for state colleges, selected private universities, and the state library. Topics addressed include cost savings; centralized funding; vendor selection; bibliographic and circulation information; commercial databases; cooperation between vendors and librarians; and…

Librarians at Indiana University Northwest Library surveyed patrons on how to make the library's collection and services more accessible by improving signage. Examines the effectiveness of signage to instruct users, reduce difficulties and fears, ameliorate negative experiences, and contribute to a user-friendly environment. (AEF)

Explains how reference, acquisitions, and serials staff at the University of New Mexico library collaborated to develop systematic procedures to improve the management of problematic serials and monographs in the reference department. Serials reference work is discussed and use of the INNOPAC integrated system is described. (Author/LRW)

This annotated list of materials dealing with information literacy includes publications on user instruction in academic libraries (140 titles), public libraries (4 titles), school libraries (56 titles), and special libraries (11 titles) and for all levels of users (6 titles). Statistics regarding the numbers of publications are discussed. (LRW)

Examines issues of knowledge management within academic libraries and how reference librarians can become more effective as information intermediaries. Describes the common knowledge database (CKDB) developed at Rutgers University's New Brunswick campus to more fully integrate libraries on campus and to facilitate the use and management of…

Describes the changing role of the library and the reference librarian and the effects of new information technology, changing demographics of student populations, and patrons' expectations for personalized service versus library instruction. Fees for meeting rooms, photocopying, videos, printouts of articles from online full-text, information…

Describes the conceptualization and funding mechanisms used to create a Student-centered Electronic Teaching (SET) library at California Polytechnic State University. Highlights include collaborative learning; paradigm shift from teaching to learning; library skills, information competence, and computer literacy skills; class schedule, syllabus,…

Discusses how the reference staff at Texas A&M University defined basic tools, skills and procedures that new librarians and support staff should know. A list of Subject Baseline Competencies (which is appended) was developed for the reference department, including desk procedures and policies, electronic competencies, and the three major…

This annotated bibliography of titles published in 1997 (in English) lists materials dealing with information literacy, including instruction in the use of information resources, research, and electronic skills related to retrieving, using, and evaluating information. Titles are presented in the categories of Academic Libraries; Public Libraries;…

A task force developed to examine solutions to declining student enrollments and student retention problems, recommended that the University of Oregon Library System develop library courses that address discipline-specific information needs in several library intensive courses, especially in journalism, management, psychology, and women's studies.…

Discusses steps taken in planning, implementing, evaluating, and revising library instruction in a general education course for freshmen at the University of the Pacific, and examines results of student library skill tests taken before and after having library instruction. Figures offer example test questions and tables display test averages and…

Summarizes Carol Kuhlthau's research on the information search process. Discusses how Kuhlthau's model of students' information search process (ISP) has been integrated into a course at Arizona State University and is being used experimentally as a training tool in the library's reference services. Selected student responses to research process…

In a pilot program for meeting their need for additional reference and instructional personnel, the Zimmerman Library of the University of New Mexico employed and then evaluated two graduate students. Administrators concluded that graduate assistants can make valuable contributions to reference, information, and instructional services if they are…