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Brown, Janet Dagenais – Reference Services Review, 2003
Compares 48 features of four versions of the ERIC database, two commercial (SilverPlatter, FirstSearch) and two free (AskERIC.org, SeachERIC.org), to determine whether features of the commercial versions were worth the cost to academic libraries. Reports results of a survey that investigated user preferences, and concludes that value added…
Descriptors: Academic Libraries, Comparative Analysis, Databases, Higher Education

Clark, Juleigh Muirhead; Cary, Karen – Reference Services Review, 1995
Virginia Commonwealth University reduced its ready reference collection by integrating the majority into the general reference collection. The project was a success and advantages for staff included more time and focus on users; expanded knowledge of collection; and reduced stress. (JMV)
Descriptors: Academic Libraries, Change Strategies, Librarians, Library Collection Development