This paper examines the factors that contribute to a library's decision to become involved in adult literacy and the service roles assumed by a given library. Common library literacy service roles (i.e., collections, services in support of local literacy efforts, and direct instruction) are discussed and profiles of the types of libraries that are…

Six articles discuss librarians as mediators in special circumstances. Highlights include the reference librarian and the information paraprofessional; effective reference mediation for nontraditional public library users, including mentally impaired patrons and illiterate adults; the academic librarian's role in the education process; and…